Terms of Service

These Terms of Service govern your use of the Casevoly website and any purchase made through it.

Throughout these Terms, “Casevoly,” “we,” “us,” and “our” refer to the business operating the Casevoly online store. “You” refers to the website visitor, account holder, or customer.

By accessing our website or purchasing from us, you agree to these Terms.

1. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction.

If you are under the legal age of majority, you may use the website only with the involvement and consent of a parent or legal guardian.

2. Website Use

You may use the website only for lawful personal shopping and informational purposes.

You may not:

• Use the website for fraudulent or unlawful activity
• Attempt to interfere with website security
• Introduce viruses, malware, or harmful code
• Scrape, copy, reproduce, or commercially exploit website content without permission
• Use false information when placing an order
• Impersonate another individual or organisation
• Attempt unauthorized access to an account or payment system

3. Product Information

We aim to provide accurate product titles, descriptions, images, compatibility details, materials, colors, prices, and availability.

However:

• Screen settings and lighting may affect color appearance
• Minor differences may occur between production batches
• Packaging may be updated without materially changing the product
• Product dimensions may have small manufacturing tolerances

Customers are responsible for selecting the correct phone model and reviewing the product description before purchase.

4. Third-Party Device Names and Trademarks

Third-party names, product models, and trademarks may be used solely to describe compatibility.

All third-party trademarks remain the property of their respective owners. Unless expressly stated, their use does not indicate sponsorship, authorization, affiliation, or endorsement.

5. Prices and Currency

Product prices are displayed in the currency selected or detected on the website.

Currency conversions may be approximate. Your payment provider may apply its own exchange rate or international transaction fee.

Prices may change without notice, but changes will not affect an order already accepted and paid for.

6. Orders

Submitting an order is an offer to purchase.

We reserve the right to accept, decline, cancel, or limit an order when reasonably necessary, including in cases involving:

• Suspected fraud
• Payment authorization failure
• Incorrect pricing
• Product unavailability
• Shipping restrictions
• Duplicate or unusually large orders
• Incorrect customer information
• Technical or inventory errors

If we cancel a paid order, the amount charged for the cancelled item will be refunded.

7. Payment

You agree to provide current and accurate billing and payment information.

Payment must be successfully authorized before an order is processed.

Available payment methods are shown at checkout and may vary depending on location, device, and currency.

8. Taxes and Import Charges

Taxes collected during checkout will be displayed before you submit payment.

International orders may be subject to import taxes, customs duties, or local handling charges that are not collected by Casevoly. Where applicable, these charges are the responsibility of the recipient.

9. Shipping and Delivery

Shipping is governed by our Shipping Policy.

Delivery dates are estimates and may be affected by carriers, customs authorities, weather, holidays, incorrect addresses, or events outside our reasonable control.

Risk and ownership of the product transfer as required by applicable consumer law.

10. Returns and Refunds

Returns, cancellations, damaged items, and refunds are governed by our Return and Refund Policy.

Nothing in these Terms limits any mandatory consumer rights that apply in your country or state.

11. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.

Notify us promptly if you believe your account has been accessed without authorization.

12. Reviews and User Content

If you submit a review, photo, comment, or other content, you confirm that:

• You created it or have permission to submit it
• It is accurate and lawful
• It does not violate another person’s rights
• It does not contain malicious code, harassment, or deceptive material

You grant Casevoly a non-exclusive, worldwide, royalty-free right to use, reproduce, display, and adapt submitted content for operating and promoting the store, subject to applicable privacy law.

13. Intellectual Property

The Casevoly website, branding, text, graphics, layout, photographs, product presentations, and original content are protected by applicable intellectual property laws.

You may not reproduce or commercially use this content without written permission.

Intellectual property complaints should be submitted under our Intellectual Property Policy.

14. Third-Party Services and Links

Our website may contain links to payment providers, carriers, social networks, analytics providers, or other third parties.

We are not responsible for the independent practices, availability, or content of third-party services. Your use of those services may be governed by separate terms.

15. Website Availability

We may update, suspend, restrict, or discontinue part of the website for maintenance, security, legal, technical, or commercial reasons.

We do not guarantee uninterrupted or error-free access.

16. Disclaimer

Products and services are provided subject to applicable consumer guarantees and the information stated on the product page.

To the maximum extent permitted by law, we disclaim warranties that cannot reasonably be inferred from the product description, while preserving all rights that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Casevoly will not be liable for indirect, incidental, special, or consequential losses arising from website use or product purchase.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability arising from fraud, intentional misconduct, or mandatory consumer protection law.

18. Indemnification

To the extent permitted by law, you agree to compensate Casevoly for losses reasonably resulting from your unlawful use of the website, violation of these Terms, or infringement of another party’s rights.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

20. Governing Law

These Terms are governed by the laws applicable to the legal business operating Casevoly, subject to any mandatory consumer rights in the customer’s place of residence.

21. Changes to These Terms

We may update these Terms from time to time.

The revised version will be posted on this page with an updated effective date. Changes will apply prospectively unless applicable law requires otherwise.

22. Business Information

Email: support@casevoly.com